Category Archives: AI Chatbot News

Chatbot use cases in the Covid-19 public health response Journal of the American Medical Informatics Association

How To Enhance Patient Experience with Healthcare Chatbots Case in point, Navia Life Care uses an AI-enabled voice assistant for its doctors. It is HIPAA compliant and can collect and maintain patient medical records with utmost privacy and security. Doctors simply have to pull up these records with a few clicks, and they have the […]

What Is Automated Customer Service? How To Guide for Humans

Top 5 Tools for Automated Customer Service in 2023 l WotNot Anticipating customer needs before they arise is an example of excellent customer service. When they reach customers, they can show greater empathy and solve problems with increased mental capacity. Some virtual agent platforms are able to provide support in multiple languages. As a team […]